IOWand support

Questions, bug reports or ideas: email support@getigneous.com. Please include your iPhone or iPad model, iOS version, the computer's operating system, and what you expected to happen.

Quick fixes

• Computer not found: make sure the desktop app is running and both devices are on the same Wi-Fi, or both signed in to the same Tailscale network.
• Keys or mouse do nothing on a Mac: turn on IOWand in System Settings, Privacy & Security, Accessibility.
• Windows shows a SmartScreen warning: choose More info, then Run anyway, if you downloaded it from this site.
• Gamepad on Windows: install the ViGEmBus driver for a virtual controller, or use the keyboard and mouse mapping in the tray menu.

More answers are in the FAQ. Downloads for Mac and Windows are on the home page. The privacy policy explains what the apps do and do not collect.